Will There Be a GPT-5? When Will GPT-5 Launch? I think this is unlikely to happen this year but agents is certainly the direction of travel for the AI industry, especially as more smart devices and systems become connected. This is an area the whole industry is exploring and part of the magic behind the … Lees meer
Copilot lands $10M to help service businesses build digital customer experiences It is the morning before he meets his leadership team to discuss Intercom’s plans for the next year. I want to ask McCabe about how Intercom is doing as a business, how it is reinventing itself, and the challenges and controversies he has faced. … Lees meer
10 AI Chatbots to Support Ecommerce Customer Service 2023 OpenAI says it will be monitoring activity to block things like fraud, hate speech, and “adult themes.” When the GPT Store launches down the road, OpenAI will only accept agents from people who have verified their identity. Initially, GPTs will be accessible through shareable web links. … Lees meer
How Should Businesses Implement Artificial Intelligence Tools, Legally Foley & Lardner LLP Integrating AI systems with existing IT infrastructure, workflows and business processes can be complex and time-consuming. And adopting AI involves significant organizational change and cultural shifts. Businesses might opt to invest in change management initiatives, work closely with stakeholders, and embark on partnerships … Lees meer
Calibrating NATOs Vision of AI-Enabled Decision Support We are implementing novel and scalable approaches to vectorizing, ranking, and summarizing large product documentation. Our goal is to provide the foundation for implementing Retrieval Augmented Generation (RAG) approaches to assist our clients over self-service channels and enable our engineers to respond to cases based on similar historical … Lees meer
High-quality data is the key to unlocking value from AI, GenAI, says Snowflake AI head Gender in particular and aspects such as ethnic origin are sources of AI bias. But it can be said that there is hardly any data set that is completely free of bias. The data that is available in the health … Lees meer
Autodesk enlists Einstein AI to enhance employee and customer service Now that GenAI bots are coming, which autonomously feed from the knowledge base – alongside product manuals and web content – this is becoming increasingly crucial. It’s just critical that agents receive uniform training on how to access this information and handle these interactions, with … Lees meer
Days after shutting its AAA game studio filled with former God of War and Overwatch talent, Netflix announces a “new initiative” powered by AI Christopher Harper has been a successful freelance tech writer specializing in PC hardware and gaming since 2015, and ghostwrote for various B2B clients in High School before that. Outside of work, Christopher … Lees meer